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VFUN | VALOFE Platform

GAME FAQ

GENERAL FAQ

GDPR FAQ

VFUN FAQ

  • Q. I have purchased an item from the store, but I haven't received it.

    After purchase.Check your shop mailbox on your purchased item.

    If the purchased not appear on shop mailbox.
    In such cases, you can re-claim your items through the purchase restoration system.
    Try these steps to successfully restore your items

    1. Go to Settings > Others > click the purchase restoration button
    2. Close all running applications & try to relogin the game to refresh & check shop mailbox

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