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VALOFE FAQ

  • There is a cash shop item available in The Emporium to reset your Kill-Death Ratio (KDR).  

    Within the "Shop" section of The Emporium, search for the item, "Player Record Reset."  This will reset will reset your kills and deaths total to zero(0) and will be final once you have confirmed it.

    Once the process has been completed, it cannot be reversed or refunded at any time afterward.

  • You must be at least 18 years old to turn on the blood setting in Combat Arms. If you are younger than 18, the option will not be available to you.

  • It is possible that your firing key might be unassigned.

    While in Combat Arms, click on the “Options” button and select the “Control” tab.

    In the “Combat” section, make sure that Fire has a key assigned to it.

    It is set to "LMB" or Left Mouse Button by default.

  • Once you have a video clip that you’d like to share online, open the Combat Arms: the Classic menu in the top left and select “Video” from the drop down menu.

    Enter your YouTube.com login information, select a video file listed on the menu, give it a title and descriptive information, and press “Upload.”

    In order to use the YouTube Uploader, you need to have an active account with YouTube.

  • “TV” is short for TeamViewer, a program used for connecting into another person’s computer through the internet.

    This program is not associated with Valofe or Combat Arms: the Classic.

    Customer Support will not be able to help you with any issues that arise as a result of using this program.

  • Players can record videos of Combat Arms: the Classic without installing any third party programs!

    From anywhere in the game, press the Page Down key on the keyboard to begin recording. In the upper-left corner of the screen, a recording notice will appear to let you know when video is being captured.

    Video recording can be customized to meet your needs.

    When in the lobby, click on the Combat Arms: the Classic Menu button in the upper left corner and select “Video”. 

    Smaller videos will have lower quality but will upload faster while larger video will look better but can take a significant amount of time to upload depending on your internet connection speed.

    Experiment and see what settings work best for you.

    Recorded videos are stored inside the folder where Combat Arms: the Classic is installed.

    The default location is “C:\Valofe\CombatArms: the Classic\” or "C:\Valofe\Library\CombatArms\appdata" if installed through the Valofe Launcher.

  • You cannot stack 25%, 40% or 100% Bonus EXP and GP Passes together to increase their boost amount. You may only have one EXP and one GP pass equipped at a time.

    Only EXP+GP Combo Passes can be stacked with other passes. The Combo Pass can be equipped alongside both EXP and GP Bonus Passes (example: 100% EXP Pass, 40% GP Pass, 20% Combo Pass).

    This rare type of Bonus Pass cannot normally be bought from the shop or received through supply cases, so stock up on it when you see it offered!

  • If you have Internet Explorer 9 installed then this issue is caused by its GPU rendering feature. 

    In order to see clan management screen you need to instruct Internet Explorer 9 to use software rendering instead. This option can be set in Control Panel -> Internet Options, then under tab Advanced check box next to "Use software rendering instead of GPU rendering". See screenshot. http://i.imgur.com/0Ts4t.jpg 

     
    You may use a complete diffrent Browser then the Internet Explorer, but Combat Arms is using the Internet Explorer. So the fact of your diffrent Browser usage is irrelevant.

  • Bonus Passes for EXP and GP apply to the base reward of the match before any Server Boosts are applied.

    For example, if a server offers +10% to EXP and GP, that 10% from the server is not calculated with the reward from your equipped Bonus Passes.

  • Although the Default Weapon Change and Weapon Free Passes are no longer available for purchase, if you already have one in your Inbox, you should have no trouble activating it. 

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