VFUN FAQ

• Q. Q. I already have an VALOFE and Steam account. Do I still need to register for a new one to play Black Squad on Steam?
  The VFun NFT version of Black Squad can only be played by logging into the VFun Launcher account.
  If you are not a VFun user, please sign up in the VFun site.
  https://vfun.valofe.com/membership/signup
   

• Q. Q. My VFun Account is Stolen!
  Please visit VFun support through the link below:
  https://vfun.valofe.com/customer/support?service_code=blacksquad-r2
   

• Q. Q. How to Request to Delete My Account?
  Unfortunately we do not delete accounts for BlackSquad Royal Road. 
   

• Q. Q. Where to Top-up?
  You can purchase in-game cash called “Bullets” with the G-coin currency.
  You can Top-up G-coin here: http://billing.valofe.com/main/charge_history.asp?lang=en
   

• Q. Q. Is there any Wall of Shame or ban list?
  No. We do not name shame or have a Ban List for public.
   

• Q. Q. How do I fix [2] [9] [3] error?
  The issue may occur when your Internet Service Provider changes your IP address in the middle of process. If you use a dynamic IP, it may be changed by your ISP frequently. Please make sure your Internet service and its quality stable. For more information, contact your ISP.
   

• Q. Q. Why is my gun always missing 1 bullet?
  It's a feature of the game. There is 1 extra bullet already loaded in your gun's chamber.
   

• Q. Q. Can I ask the future update information?
  We may give you a limited answer or no answer regarding in-game or future information, which is not officially announced, including any upcoming update.
  
   

• Q. Q. When is the official Launch of the game?
  The official launch of the game is on November 17, 2022.
  
   

• Q. Q. When are the rewards for the event inserted?
  For the event rewards, please check our social media accounts for the announcement.
  Facebook: https://www.facebook.com/Black.Squad.Royal.Road.VFUN/
  Discord: https://discord.gg/xGCzNBv7My
  VFun Lounge: https://vfun-lounge.valofe.com/page/blacksquad-r2