VFUN FAQ

• Q. I deleted a character, but I want to use the same name for another character. Is that possible?

  No, you cannot use the same character name twice, even if the original character has been deleted.

• Q. I need some help with completing quests and beating monsters. Can you help me?

  Atlantica Online technical support does not provide gameplay help, hints, suggestions or information.

  The resources to find this information are located in-game.
  If you are really stuck, you can ask your fellow players, or visit the forums to connect with other users who may be able to help you.

• Q. I logged in and my event item is missing. What do I do?

  If you believe that you did not receive an item for an event and you have checked both your Mailbox and Item Mall Pickup, please complete a Customer Support ticket with the following information:

  1. Your account name.
  2. Name of the character that participated in the event.
  3. Event name.
  4. If possible, please provide the date of when you participated in the event.

• Q. I just returned to the game and my division rating dropped one! Why is that?

  Please remember that your division rating will drop down if you don't participate in Free League after a certain period of time.

• Q. I crafted something but did not receive experience toward my Guild Craft. Why is that?

  Please remember that when you are personally crafting your own item, you can't contribute your workload towards the Guild Craft and therefore won't be able to receive Guild Craft experience.

• Q. I am Level 160. Why did I not level up after receiving experience from the Birthday Acong?

  When you visit the Birthday Acong, we will be able to give your main character and active mercenaries the remaining experience you need in order to level up.
  At Level 160, you must first complete the upgrade quest before you will see your Level Up.

• Q. The "Revive All" function isn't working. How can I revive all of my mercenaries at the same time?

  When using the "Revive All" button, only the item "Water of Life" can be used.
  "Life Potions" only resurrects individual mercenaries.
  To use "Revive All," collect the necessary amount of "Water of Life" vials.

• Q. How do I buy a house?

  Houses are sold by Caisith in Rome.
  To get there; click on "Go to Rome" then select "My Home."

  Level restriction: 80

• Q. I was looted in Free League. What can I do to get the item back?

  When an enemy loots an item in Free League, only a clean copy of the item is looted, and your actual item is not dropped in battle.